Effective September 3, 2026

Privacy Policy

This policy explains how Qasar Ai Watan collects, uses, keeps, and protects information when you contact us or request independent visitor-preparation services.

Information We Collect

We collect information you provide through the request form, by email, or by phone. This can include your name, email address, phone number, country of residence, expected visit date, arrival preferences, Abu Dhabi starting location, party size, children’s age ranges, selected service, and planning priorities.

You may optionally provide mobility, wheelchair, stroller, transport, language, or meeting-point notes. Please do not send passport numbers, payment-card details, medical records, or other information that is not needed to prepare your plan.

How We Use Information

We use submitted information to review your request, recommend or confirm an option, communicate questions and next steps, prepare and deliver visitor materials, schedule an orientation call, process a requested update, and maintain business records.

We rely on your request and consent to communicate with you and on the need to administer any service you purchase. You may withdraw optional consent by contacting us, although this will not affect prior use of information.

Service Providers and Disclosure

Information may be handled by providers that support email, website hosting, document delivery, or business administration. They receive only the information needed to perform those functions. We do not sell personal information or provide it to advertisers.

We may disclose information when reasonably necessary to comply with a valid legal request, protect the site and its users, or address suspected misuse.

Retention

Request and correspondence records are retained only as long as reasonably needed to answer your inquiry, provide the service, resolve concerns, meet recordkeeping needs, and protect legitimate business interests. Optional notes that are no longer needed are deleted or de-identified where practical.

Cookies and Browser Storage

This site does not use advertising or analytics cookies. It uses local browser storage only to remember whether you accepted or declined the cookie notice. You can clear that choice through your browser settings.

Security

Reasonable administrative and technical steps are used to protect submitted information. No internet transmission or storage system can be guaranteed completely secure, so please limit submissions to information relevant to visitor preparation.

Your Choices and Requests

You may ask to access, correct, or delete information you supplied, or object to or restrict certain use where applicable. We may need to verify your identity before completing a request. You may also unsubscribe from non-essential messages, although service communications may still be required for an active request.

Children’s Information

An adult arranging a family plan may provide children’s age ranges for pacing purposes. Do not submit a child’s full name or other identifying information. The service is intended to be requested by adults.

Contact

Questions or privacy requests may be sent to [email protected], made by phone at +1 (212) 194-4036, or mailed to Qasar Ai Watan, 101 Kramer Street, Staten Island, New York 10305, United States.